How do you attach a document to ask a question?
How do you attach a document to ask a question?
Answers
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@Stephanie V. @Ashlee C. Is the image upload function broken again? I can paste a snip, but the upload button is MIA. Upload is valuable for better image quality especially when requesting a translation.
Thanks.
@janetwright3 For now, you'll need to paste the image using Snip & Sketch or the equivalent in your OS.
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@Stephanie V. @Sam Sulser @Ashlee C.
Rephrasing my question - are you aware the image upload function is not working properly? The buttons for upload/attach are missing in many locations in the Community.
Thank you.
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No wasn't aware. It should be there. We'll check it out and see if it just got turned off. Again. Not sure why this keeps happening but thanks for letting us know so we can fix it. Sam
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Thanks, Sam, but I asked 3 days ago and was met with silence.
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@Áine Ní Donnghaile The double arrow at the bottom of the "Leave a Comment" area is for attaching media using a URL.
I have seen this in all the categories, so it hasn't been turned off.
The other way to add images is to copy and paste right into the comment you are writing. Are you unable to copy and paste images?
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@Ashlee C. As I said above, "Upload is valuable for better image quality especially when requesting a translation."
We're not talking about URLs, and we're not talking about copy/paste of a snip. The upload option is missing in many parts of the Community.
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@Áine Ní Donnghaile we are working to get this function restored. Thanks for letting us know it wasn't working. Sam
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Thank you, @Sam Sulser.
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@Áine Ní Donnghaile, @janetwright3 I have checked several places in the community and the upload icons are showing up. Let us know if there is anywhere in the community that they are missing. Thanks! Sam 😊
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They are NOW, thank you, @Sam Sulser. I verified in multiple locations before I asked, and they were NOT showing then.
This snip was taken at 10:39 this morning (Eastern time).
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Sorry I wasn't clear. I was trying to say that the issue had been fixed. It was definitely not working as it should. So thanks for letting us know so we could fix it. Sam
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Thank you, Sam.
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