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Bug: Share Links to Memory items are broken - resulting page is a 404 error

AmberML1
AmberML1 ✭✭✭✭
September 12, 2024 edited September 30, 2024 in Social Groups

@Shuskey has posted:

Sorry I do not see an obvious way to submit a Bug Report against the FamilySearch Web site.

Steps to reproduce:

From any person's memory tab

Click on a memory

Use the "Share" button in the upper right

Select Copy Link

The link provided takes me to a "404" page

Note also using the provided QA code does the same

Using the Facebook option produces the same thing

https://community.familysearch.org/discussion/166668/bug-share-links-to-memory-items-are-broken-resulting-page-is-a-404-error

Áine Ní Donnghaile has also posted:

I tested after I saw @Shuskey's post. A share link works from a memory I've posted, but it does not work if someone else added the memory.

A share link from the family portrait I uploaded of my 2nd GGP works.

Photo  https://www.familysearch.org/memories/memory/171839028?c=my-memories

Share  https://www.familysearch.org/memories/memory/171839028?cid=mem_copy

A share link of the photo of another 2nd GGF, uploaded by a cousin, returns an error.

Photo https://www.familysearch.org/tree/person/memories/LHJ6-WD9

Share: https://www.familysearch.org/tree/person/memory/182580331?cid=mem_copy

Running Windows 10 Pro, fully updated, on both Firefox 130.0 and Chrome 128.0.6613.138, both 64-bit.

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Comments

  • AmberML1
    AmberML1 ✭✭✭✭
    September 26, 2024

    @Shuskey @Áine Ní Donnghaile

    We believe the Share link BUG should now be fixed.

    However, you will need to copy and share a new Share link. Your old Share link will still not work.

    If new links continue to result in a similar error, please report again. And thank you for your feedback!

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  • AmberML1
    AmberML1 ✭✭✭✭
    September 26, 2024

    @Shuskey

    One additional note: you will never be able to share a link for a private memory. That will result in a 404 error message.

    I thought I would add this note for anyone else viewing this discussion. Thanks!

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