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Save Failed!

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Patti James Householder
Patti James Householder ✭
August 24, 2024 edited January 16 in General Questions

Every time I try to save something, it says "save failed". Are others having this same issue today, August 24, 2024?

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    August 24, 2024

    I've been in and out of the tree, working on several different projects, most of the day. I've had no problems.

    Have you tried working in a different browser? If that works, then try clearing your FS cookies in your browser of choice, as a first troubleshooting step.

    0
  • Patti James Householder
    Patti James Householder ✭
    August 24, 2024

    Yes it is occurring on Chrome and Firefox

    0
  • SarahSquire2
    SarahSquire2 ✭
    August 29, 2024

    I get the 'something went wrong, save failed' message on most occasions when I try to add a new person to a family group or new records to a person's bio. This problem only started happening relatively recently maybe las 2/3 weeks.

    0
  • ScottSeegmiller
    ScottSeegmiller ✭✭✭
    August 29, 2024

    I have found that if I get the "Something Went Wrong Try Later" message when attaching a source, I can change the focus person to the person with the error, and it will attach.

    2
  • Paul W
    Paul W ✭✭✭✭✭
    August 30, 2024 edited August 30, 2024

    I agree with @ScottSeegmiller - just switch the individual you are failing to attach (or failing attaching records to) to be the focus person to circumvent the problem.

    0
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