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find on family tree is not working

Sjohnson54
Sjohnson54 ✭
May 30, 2024 edited May 30, 2024 in Family Tree

the search function on family tree seems to not be working if you enter a name instead of an id number. could you please send it to the correct division to get this fixed

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Answers

  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    May 30, 2024

    Not working here either, Chrome/Windows 11, it flashes with Results(0) and then goes to Something Went Wrong. Search by ID fine.

    @Ashlee C. suggest this needs urgent escalation if it's not a known problem (this sort of thing would be helped by that 'current issues' page I keep banging on about).

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  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    May 30, 2024

    I was just researching this problem when the Search results started working again for me. Is it still causing you problems?

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 30, 2024

    Working here - Tested on Firefox and Chrome on Windows 10, all fully updated.

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  • MandyShaw1
    MandyShaw1 ✭✭✭✭✭
    May 31, 2024

    Fine here too now

    0
  • Sjohnson54
    Sjohnson54 ✭
    May 31, 2024

    Thank you

    0
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