Feedback in new source linker is broken
I tried to submit feedback with the new source linker as suggested, but it just shows an error message:
An error has prevented the requested action. Please visit the FamilySearch Community for help or to report an issue.
I would like to be able to share what changes I find especially useful and leave other constructive feedback. Thanks,
Answers
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@Jordan Mills If you have any Ad Blockers or Pop-up Blockers installed, those will often cause the Feedback button to fail. Check for AdBlock, uBlock, or Malwarebytes, as examples.
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Thanks, got it. It looks like it uses resources from usabilla.com and events.split.io, but both are blocked by default by many services and may not even be in the user's control. Consider using first party resources to make sure this kind of thing works for more users.
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@Jordan Mills I'm another user of the website. I have no power to make any changes to the resources.
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I'm finding the same problem: Feedback button gives that same error message, and directs me here with a link. (But I had to know what to search for.)
I'm using uBlock O. When I turn it OFF, the result is exactly the same: error message directs me here.
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Please provide the url for where the tab did not work so we can report it.
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I see the same error. I then have to flounder around to find an active discussion on the new Source Linker, which is full of strange bugs. Can someone fix this?
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@Jordan Mills @Woody Brison @ScottStieg
At this web site, I see the Feedback box. Can you try clicking on Feedback here?
If you have a URL of a Source Linker Page not working, please post it.
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I also get the error when clicking the Feedback button; since Woody said turning off Ublock Origin didn't work, I didn't bother to try that. Please either remove the Feedback button or fix it :^) (I didn't use a real smiley since they come up as blank images in Chrome).
I like how it catches differences and allows us to edit the fields to change them w/o having to pop back to the Details page, also how it automatically corrects dates to the standard format (we used to have to do that manually, or let them go).
Please consider allowing the edit function to add/correct locations as well as dates; I'm thinking of the SS Num. Ident. info (which has been a gold mine).
Also, when linking FindaGrave sources, since it knows the cemetery, can that also be automatically added?
It'd be nice if when adding marriages, it was possible to at least add the spouse to the person (it's probably not feasible to also add their parents).
Finally, maybe move the Attach button to the first one? I got in the habit of hitting one tab to get to it in the old Linker, but that's now the Cancel button :^(
Thanks and regards,
Ron Bauerle
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@Ron Bauerle If you have MalwareBytes active, it can also interfere with the Feedback button on FS.
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It's not a bug, it's a feature. 🤣
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Link where Feedback is not working: https://www.familysearch.org/search/linker?ark=%2Fark%3A%2F61903%2F1%3A1%3AF4MY-XSQ&id=LCVG-KCD&hinting=%2Ftree%2Fperson%2Fdetails%2FLCVG-KCD
The reason I need the feedback is the the new sourcer link is showing that the wife and son are linked to different profiles and 'should they be detached', but both of their profiles were recently merged, so one source is showing that it was not connected to the father, but it doesn't indicate that the others were merged, so I will return to the previous 'old' version so the father can be attached to https://www.familysearch.org/ark:/61903/1:1:F4MY-XSQ
https://www.familysearch.org/search/linker?ark=%2Fark%3A%2F61903%2F1%3A1%3AF4MY-XSQ&id=LCVG-KCD&hinting=%2Ftree%2Fperson%2Fdetails%2FLCVG-KCD is the old linker page which shows that the wife and son are merged and linked to the sourced and the father needs to be attached
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@Linda Peterson_13 The Feedback button works for me from your URL.
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@Linda Peterson_13 and @Ron Bauerle You may want to join the group for Source Linker feedback here. There is a list of known issues here.
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