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Save button not working

CraigArmstrong4
CraigArmstrong4 ✭
January 23, 2024 edited September 30, 2024 in Search

Save button is not working when editing 1950 United States Census records.  Also feedback is sending me to Community and not directly to FamilySearch.

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  • Maile L
    Maile L ✭✭✭✭✭
    January 23, 2024

    The best thing for situations like this is to report the bug using the feedback tab on the page with the missing index. Leave incredibly detailed remarks with the url, collection name, film number, image number, etc. so that the team can find the error easily to fix it.

    Since the tab sent you here, would you mind providing a link to where you were working and any related screenshots?

    0
  • CraigArmstrong4
    CraigArmstrong4 ✭
    January 24, 2024

    I was using my old Mac with Monterey 12.7.3. Today it will not even pull up the indexed data in the 1950 census on Images. I then tried my newer laptop with Sonoma 14.2.1 and things work fine. I think it is a computer issue and not a FamilySearch issue.

    0
  • Maile L
    Maile L ✭✭✭✭✭
    January 24, 2024

    I am glad you have it working. FamilySearch can only support the current and previous versions of a browser so it is most likely related to the age of the device. Which internet browsers are compatible?

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