Source Linker Bug in Chrome and Firefox
Why, every time lately, does review & attach look like this?
Answers
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Have you done the usual song-and-dance of clearing all of your browser's FS-related saved files (cache and cookies)?
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I just tried it and that didn't work.
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Have you tried a different browser?
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I was on Chrome when this problem started and continues to happen. I tried Edge and the same problem persists.
BUT, when I used Firefox the problem was gone. Thank you.
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After using Firefox for over a week the problem started happening on Firefox. Is anyone at FamilySearch working on this problem? It has stopped my research with my family.
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Please post what browser version you are using.
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Chrome is up to date Version 120.0.6099.71 (Official Build) (64-bit)
Firefox version 120
Microsoft Edge Version 120.0.2210.61 (Official build) (64-bit)
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@robert.imler Thanks. I have passed the issue on for review. I will let you know when I hear back. This looks to be the old Source Linker and I know that a new one is being implemented shortly. It may be that this is fixed when the Source Linker update is complete.
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After trying all of the suggestions, talking with family search, releasing my computer to remote control I knew that the problem was not with family search. So, I finally made an in person appointment with my local Geek Squad. Once I explained to them all of the suggestions and trials they agreed to take a look at my computer In less than 24 hours they found the glitch in my computer, had it fixed and back to me.
So, when Family Search is up and working the glitch is in our own compter.
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I am glad you figured out what was going on @robert.imler
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