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New pedigree is unusable

PaulHarrison61
PaulHarrison61 ✭
February 5, 2023 edited July 11, 2024 in Family Tree

New pedigree view latest update has made it usable. The app greedily grabs the mouse pointer and will not let it go! If you try say for example to expand the tree and move the mouse the entire tree moves and will not release! {a unnecessary Right clicking bring up windows standard menu and reset context will solve this but not very desirable for the average User}

I would also like a report a bug with the new and old pedigree windows after a refresh or accidentally mis click on to the background causes the display to lose context and display either extreme left or right! this is extremely annoying especially working with large trees and wastes a lot of time and effort.

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  • Paul W
    Paul W ✭✭✭✭✭
    February 5, 2023 edited February 5, 2023

    For this type of issue it is probably best to post at https://community.familysearch.org/en/group/320-tree-pedigree-views, from which the engineers are far more likely to notice your report and, hopefully, be able to address the matters.

    2
  • thomaswayneallgood1
    thomaswayneallgood1 ✭
    April 27, 2023

    I was using the new Pedigree to display Family Tree info in the form I like that helps understand Large families with similar names in several generations while having a tab open in descendency and could not open it in another tab. The TAB would try to load over and over without showing any display information (blank page) it would try to load over and over, I was using FireFox. I would have to use the back button to get back to the person's details page no pedigree would show up on the new screen tab it would try to load over and over.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    April 27, 2023

    @thomaswayneallgood1, earlier this week the Sources pages of many profiles were continually refreshing. It took the engineers a few hours to fix. Are you saying that you're now seeing that behavior on someone's Descendancy chart?

    1
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