Home› Ask a Question› Family Tree

Help with opening information

TimothyCase3
TimothyCase3 ✭
March 18, 2023 edited July 11, 2024 in Family Tree

When I click on an individual or a pedigree to read the sources or information on the individual a new screen opens but it is blank on my computer. It works on my laptop! I am puzzled can you help me with this.

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 18, 2023

    Have you tried using a different browser? If that works, then try clearing cache/cookies in the original browser.

    1
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 44.9K Ask a Question
  • 3.6K General Questions
  • 599 FamilySearch Center
  • 6.9K Get Involved
  • 682 FamilySearch Account
  • 7K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 507 Other Languages
  • 67 Community News
  • Groups