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where is my family tree history I made it a while back but its not there

william_carruth
william_carruth
February 16, 2021 edited July 16, 2024 in Family Tree
0

Best Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    February 16, 2021 Answer ✓

    Can you please clarify what you mean by "family tree history"?

    if you are simply referring to your "family tree data i.e. your pedigree chart etc"

    normally you would simply go to the main FamilySearch area and click on "Family Tree" and it woudl show up.

     

    Are you using the same account that you used when you created the tree?

    who are some of your deceased ancestors that you would have created in your family tree

    (names & dates)

     

    if you created your tree under a different account - that may be part of the reason you are not seeing what you entered before.

    0
  • DeborahCarl
    DeborahCarl ✭✭✭
    March 23, 2021 Answer ✓

    When I click on Family Tree - Person it takes me to me. See if that works for you.

    0

Answers

  • Brian Kimble
    Brian Kimble ✭
    March 7, 2022

    I have the same problem. When I log in there isn't anything to see. No fan chart, family tree or anything else.

    0
  • Sanra
    Sanra ✭✭✭✭
    March 7, 2022

    @william_carruth

    If you are saying you Tree is blank. The first thing to try to look in the upper left portion of the tree screen, click the icon that looks like a house. 

    Is information in Family Tree not appearing correctly on your screen? The following chart offers a few reasons for the problem and solutions for fixing them. 

     If the house icon does not show, above the gray field where the pedigree should show, click Recents. To the right of your name, click the pedigree icon.  

    In the case these suggestions do not resolve your issue, follow the other suggestions in the following article link.

    https://www.familysearch.org/en/help/helpcenter/article/why-is-familysearch-blank

    Good Luck.

    Let us know if you still need help, and enclose more details please.

    0
  • Graham Buckell
    Graham Buckell ✭✭✭✭✭
    March 8, 2022

    @Brian Kimble

    Have the answers to the original post allowed you to resolve your problem? If not, please re-post.

    Regards

    Graham Buckell

    0
  • Brian Kimble
    Brian Kimble ✭
    March 15, 2022

    nothing appears no matter what i click on.

    All me research is gone

    0
  • Sanra
    Sanra ✭✭✭✭
    March 15, 2022

    @Brian Kimble

    We looked at your Tree, and can only see you and your mother listed. The information will still be there when you add your father, and other living individuals. Your account was updated on March 9, 2022. Could you have created a new account?

     One of the supervisors sees 2 accounts for you, One comes up by email, which shows your father's name, if you search for him, you should see enough information to help him add to the tree using the ID number.

    You may want to try the following, using the email address for recovery:

    https://www.familysearch.org/en/help/helpcenter/article/i-forgot-my-familysearch-password-or-username

    We hope this helps.

    If you decide you wish to delete one of the accounts, you can do so, on that account, by going to your Settings, scrolling down to the bottom under Account, and pressing Delete Account. Be careful to be sure you are in the account you want to delete.

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  • Thiemychree
    Thiemychree ✭✭✭
    March 15, 2022

    @Brian Kimble 

    Could you re-post your question?

    Kind regards

    Barry

    0
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