Attach Historical Records Source Linker problem I'm having

Sherman Phillips · August 24, 2021

while trying to "Attach Historical Records to Family Tree" the source linker goes between "Attaching Record to Relative" and "Analyzing source data..", etc. and never populates the fields.

MNuttall · August 24, 2021

Hello @Sherman Phillips

Your problem sounds like it may be related to the need for computer "housekeeping" chores. Please review the following articles for guidance.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

Hope this helps out!

Áine Ní Donnghaile · August 24, 2021

Have you tried using a different browser or simply logging out of FamilySearch and logging back in again? I usually find one or the other of those methods will resolve a problem.

Sherman Phillips · August 26, 2021

clearing my cookies, logging out and using a different browser seems to have worked. Thank you very much for your assistance.

Sherman Phillips · August 26, 2021

Attach Historical Records Source Linker problem I'm having

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