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Notification of question and response.

Norm Baker
Norm Baker ✭✭✭✭
March 17, 2021 in Social Groups

Is it possible to have this site set up so we can be notified through e-mail when a question receives a response? This was very helpful in the old version of the community.

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Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    March 18, 2021 edited March 18, 2021

    Click on your account icon in the upper right corner and choose Edit Profile. Then choose Notification Preferences. There are fifteen types of e-mail notifications you can turn on and off. Several deal with being notified by e-mail when someone comments on a response:

    Screen Shot 2021-03-17 at 9.29.27 PM.png

    You may want to turn them all on then if you get e-mails you really don't care about, try and figure out which ones to turn off.

    The second column is to be notified by a pop-up. I'm not exactly certain how that works.

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  • Norm Baker
    Norm Baker ✭✭✭✭
    March 18, 2021

    Thank you, I had forgotten I had to do that.

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  • Heidi Kuosmanen
    Heidi Kuosmanen ✭✭✭
    March 18, 2021 edited March 18, 2021

    For my opinion these notification preferences are missing the most important option which was available in the old community. I could choose the possibility to get emails about new posts in my groups every post/daily/weekly, but I cannot find that possibility in this new system. Instead there are some nonsense notifications like badges and ranks, which I have no use.

    I think my helping here in this community is going to decrease a lot. Before I could see all new posts on my email, which I look very often, and then I could choose if I had time and knowledge to help. But I don't have time or energy to come here every so often just to look if anyone needs my help!

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  • Norm Baker
    Norm Baker ✭✭✭✭
    March 18, 2021 edited March 18, 2021

    Heidi, I have set up my notification preferences as in the attached image and I am now receiving e-mails when someone responds. I hope you will continue to participate in the community-your contributions are very helpful and I always look forward to-and learn from-your responses.

    Screen Shot 2021-03-18 at 8.40.45 AM.png


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  • Heidi Kuosmanen
    Heidi Kuosmanen ✭✭✭
    March 18, 2021

    Hello Norm, Yes I can get an answer when some one responds but I am not receiving any emails from NEW posts like before.

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