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WHAT is WRONG, with the "Ideas" Section. ALL 'Topics' = NOTHING, they are ALL 'Blank', NO 'Posts'!?

Brett .
Brett . ✭✭✭✭✭
July 27, 2021 edited July 10, 2024 in General Questions

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Subject: WHAT is WRONG, with the "Ideas" Section. ALL 'Topics' = NOTHING, they are ALL'Blank, NO 'Posts''!?

FYI

This morning ( Tuesday, 27 July 2021 ), my "Local" 'Time' ( UTC +10 ) ...

ALL, the 'Topics', in the "Ideas" Section, are ALL "Blank" = there are NO 'Posts' whatsoever.

Example (One of MANY)

Community _ FamilySearch _ Forum _ IDEAS Section _ ALL _ Topics _ BLANK _ NOTHING _ NO Posts _ 0 _ 27 July 2021.jpg

So ...

That Said ...

I ask again ...

Question: WHAT is WRONG, with the "Ideas" Section. ALL 'Topics' = NOTHING, they are ALL'Blank, NO 'Posts''!?

As an aside ...

I have check the particular situation in THREE (x3) different "Browsers" = Same, Same ...

▬ 'Google' "Chrome"

▬ 'Mozilla' "FireFox"

▬ 'Microsoft' "Edge"

ALL, using the "Operating System" of 'Microsoft' "Windows 10", with the 'Latest' versions of each.

And ...

Please, no one, suggest, the "Clearing" the, "Cache"; "Cookies"; or, the "Browsing History" ▬ this should NOT be a requirement.

Please investigate and advise.

'Thank You' in advance.

Submitted for your immediate, information; attention; and, consideration.

Kind Regards.

MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK

Yours Faithfully,

Brett

0

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 27, 2021 edited July 27, 2021

    This is almost like trying to report a bug in the bug reporting software.

    I'm seeing (or rather, not seeing) the same thing as Brett: the Ideas section has gotten borked.

    I wonder if it's related to the misdrawn (for lack of a better term) top right menu?

    image.png


    0
  • genbug08
    genbug08 ✭✭✭
    July 27, 2021

     There is scheduled maintenance planned on the community platform today from 9am-4pm MST. No impact to functionality is expected, just a heads up that there is work being done on the backend. This may have caused the problem. I would wait and check back later to see if there are still issues.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 27, 2021 edited July 27, 2021

    @Julia Szent-Györgyi

    Julie

    'Yes' ... that was the 'Catalyst' that prompted this 'Question' ...

    Community _ FamilySearch _ Help _ Out of Kilter _ 0_ v2 _ 27 July 2021.jpg

    (1) That "Help" being 'out of kilter' (ie. 'misaligned'); and,

    (2) That "Gap" (ie. 'Highlighted'), at the TOP, under the TOP Line Menu section - I thought that, that was NEW.

    I was TRYING, to post, in the "Ideas" Section, under the 'Topic' of "FamilySearch Community" ...

    Unfortunately, NO, 'Posts'; and, NO ability to raise a NEW 'Post" ...

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 27, 2021

    @genbug08

    'Thank You' for that.

    But ...

    That Said ...

    A couple of things ...

    (1) 'Hm' ... that ... No impact to functionality is expected ... expectation was the wrong assumption

    (2) 'Yes' ... I suggest that you are correct ... This may have caused the problem

    (3) You say that ... There is scheduled maintenance planned on the community platform today from 9am-4pm MST

    I do not quite understand that last ...

    I just took a look, at the current 'Time', over in Salt Lake City, Utah, USA ( ie. 'Mountain Time' )

    It is currently ... Monday, 26 July 2021 at about 7:30 pm 'Mountain Time' ( UTC -6 )

    Do you mean that there WAS Maintenance between 9am-4pm MST?

    [ ie. Been and Gone ... ]

    Hence, WHY there IS a Problem/Issue.

    Brett

    0
  • genbug08
    genbug08 ✭✭✭
    July 27, 2021

    Yes the maintenance was done today and according to the message it is finished. I cannot answer why it is still not there, I suggest a wait and see approach. Lets see what it looks like tomorrow.. I have passed my concerns on to others.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 27, 2021

    @genbug08

    'Thank You' for that clarification.

    Brett

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 27, 2021

    My Feeds is also blank.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 27, 2021

    @Julia Szent-Györgyi

    Julie

    'Yes' ...

    I am not a 'Fan' of that "My Feeds" Section ...

    I also noticed such, while checking around; but, did not bother to post about it.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    July 27, 2021

    All

    'Heads-Up' ...

    It is BACK ...

    [ And, that includes ... "My Feeds" ]

    Brett

    0
  • Mark McLemore
    Mark McLemore admin
    July 27, 2021

    Apologies for the problems experienced. The issues captured in this thread are all resolved at this point, and we're working to prevent future issues as well as better communicate.

    0
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