Where did the GetSatisfaction site go?
I noticed that the familysearch getsatisfaction forum shows that it's been "retired".
Anybody know what's going on there? It was a good resource for getting help, offering suggestions, and solving technical problems with the assistance of developers.
See https://www.familysearch.org/wiki/en/GetSatisfaction
Answers
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From what I can determine, this is a known issue, but I don't know when there will be a resolution.
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Thanks Dellory!
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@Justin Masters
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G'Day Justin
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FYI
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The 'FamilySearch' ("GetSatisfaction") 'Feedback' Forum is 'AWOL' currently, with regard to that long running forum through the "GetSatisfaction" medium, this may or may not be permanent; as, it appears that "Get Satisfaction has been acquired by a NEW Owner/Manager/whatever.
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Exciting News! Get Satisfaction has been acquired by Sprinklr.
https://getsatisfaction.com/corp/
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There have been numerous earlier "Questions" in this "Community.FamilySearch" Forum on this matter, here are some:
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Is the GetSatisfaction suggestion site really retired?
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Is https://getsatisfaction.com/familysearch down at the moment? I have been unable to connect for over 12 hours.
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Why was https://getsatisfaction.com/familysearch - Retired?
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What's up with the GetSatisfaction forum?
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And, here is a "Post" (ie. a NOTICE ) from an "Administrator" in the "Community.FamilySearch" Forum:
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Quote
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The Get Satisfaction functionality is currently down. It appears that the owner decided to discontinue the service, but because of some old contact information FamilySearch was not aware of this change. Please note that we are working on an alternative, but until then, please post feedback into this forum. We are also experiencing problems with uploading images to this community and expect to have that functionality up an working early next week.
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https://community.familysearch.org/s/feed/0D54V00004wjMhISAU.
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Brett
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Thank you Brett. Before I asked the question, I searched for getsatisfaction, and didn't see any hits that looked like the topic may have already been covered. So I *REALLY* appreciate that sir! I haven't been on that forum for awhile.. just had other priorities and health stuff to deal with. The new owner is "Sprinklr". (I get a bit tired of these misspelled "hip" names)
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@Justin Masters
Justin
Not been using that Forum for some time.
[ eg. Watching brief only ]
Been Helping here in this Forum instead.
I totally understand the other priorities and health stuff.
Dealing with the same ourselves.
Brett
ps: New 'Generation' - like making the "Web" version with the look and feel of the "Mobile" version.
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Thank you! That's good info to know. The search is on for a replacement!
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