Home› Groups› CET Feedback

CET Feedback

Join

GEDCOM not uploading after 8 hours.

mynameistk
mynameistk ✭✭✭
November 19 edited November 20 in Social Groups

@Gordon Collett This discussion was added as a comment, but it is a different subject matter. It has been copied here to be addressed separately by the engineering team.

image.png

0

Comments

  • ketherin - c
    ketherin - c ✭✭✭
    November 19 edited November 19

    @Gordon J. Clarke Our records show the GEDCOM did upload and has finished processing. Can you please check again?

    However, it does appear to have taken longer than expected due to a system problem which has been resolved.

    0
  • Gordon J. Clarke
    Gordon J. Clarke ✭✭
    November 20

    Thanks for feedback. Yes it is working now.

    1
  • mynameistk
    mynameistk ✭✭✭
    November 20

    @Gordon J. Clarke

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, and we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories