CET - View Imported Tree Differences - Not Working on Heredis Gedcom Import
I have uploaded two Gedcoms, one from RM10 and one from Heredis 2025. When I choose show Imported tree differences in the RM10Gedcom the slide over works well. When I choose the same in the Gedcom from Heredis it initiates but 'jumps out' of the entire file and shows a screen that's says "oops something went wrong, please refresh this screen". On Refresh you just get the same 'oops' page. I realize that CET is a new feature we are testing and my invite was based on using RM10, however I thought I would test it with a file from Heredis as well, and I am likely not the only genealogist that utilizes Heredis.
My System is a Mac mini M2 running Sequoia 15.5
Comments
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May I ask what happens when you try to import the Heredis GEDCOM into Rootsmagic simply as a test?
The reason I ask is because I've also dabbled with Heredis (including the latest 2025 version) and found the GEDCOMs it exports to be heavily filled with non-standard, well, everything. Sometimes Heredis itself can't even fully understand the GEDCOM if you attempt to reimport it with no alterations (place records are a prime example). This is not something the company hides; they have a long article on the company website going over the list of proprietary tags and etc. that it uses.
In other words, it's entirely possible that this is a bug with FS, but when it comes to Heredis I would suspect their GEDCOM before anything else. Importing it into a test RM database and seeing if everything is generally as expected should be enough to tell if that has anything to do with the issue.
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@M.H. Kecko Thank you for bringing this issue on Imported Differences when using a GEDCOM from Heredis 2025. We have submitted this issue to development for review.
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@M.H. Kecko Our engineers found and fixed the issue with the View Differences not working from the Heredis GEDCOM Import. Let us know if it fixed and if any others issues arise.
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@M.H. Kecko Have you had time to see if you can now create a CET using your Heredis GEDCOM?
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Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.
We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.
Thank you for using CET.
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