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Individuals uploaded as part of CET added to FamilySearch global tree

jcnventura
jcnventura ✭
December 18, 2024 edited October 15 in Social Groups

Hi,

The following persons were uploaded as part of my CET, but seem to now be in the global tree:

https://www.familysearch.org/tree/person/details/G1L9-SNG

https://www.familysearch.org/tree/person/details/G1L9-NHK

https://www.familysearch.org/tree/person/details/G1L9-NHG

Since I only have one account, I can't verify if this can be seen by other users, but while my other CET individuals all have the name of my CET in the top left corner, these three are marked as "FamilySearch Tree".

Tagged:
  • bug
0

Comments

  • Mark McKenzie_1
    Mark McKenzie_1 ✭✭✭
    December 18, 2024 edited December 18, 2024

    @jcnventura For me they all show 'Person not found'

    0
  • mynameistk
    mynameistk ✭✭✭
    December 18, 2024 edited December 21, 2024

    @jcnventura Thank you for agreeing to test CET. Are each of the PIDs listed in your post for a living person or a deceased person?

    0
  • Robert Kehrer
    Robert Kehrer ✭✭✭
    December 18, 2024

    jcnventura,
    I am seeing the same thing that Mark is seeing. All 3 of the PIDs show as Unknown Person Not Found.

    There should be no possible way that a PID that was created as part of a CET could migrate across tree boundaries and become part of a different tree.

    I suspect that these PIDs are really part of your CET and may be living individuals. Please let us know.
    I also suspect that you may have found a situation where the wrong tree name is being shown in the top left tree selector tool. This would definitely be something that we want to look into.

    Robert Kehrer

    0
  • mynameistk
    mynameistk ✭✭✭
    January 8

    @jcnventura Would you please attach screenshots showing the PID and the top left corner indicating which tree is being viewed? Thank you

    0
  • jcnventura
    jcnventura ✭
    February 5 edited February 6

    Hi, sorry that I didn't get any notification about this. These are the 3 individuals.. I'm happy that these 3 can't be seen by others. They are all deceased, and have been for some time.

    image.png image.png image.png
    0
  • mynameistk
    mynameistk ✭✭✭
    March 6

    @jcnventura Thank you for sending the screenshots. I am unsure why you didn't receive a notification of the request, but your information has now been passed on to the engineers.

    0
  • mynameistk
    mynameistk ✭✭✭
    May 2

    @jcnventura Please also send screenshots of these PID's in the FamilySearch Tree. We can't access them. Thank you

    0
  • mynameistk
    mynameistk ✭✭✭
    October 15

    @jcnventura

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.

    Thank you for using CET.

    0
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