Nothing works
I have been invited to join. I joined, received an email asking me get started. I uploaded a gedcom and it processed. I click on it and it takes me to a new screen that looks like the attached. Nothing to see, click on, and I can't move forward. Am I doing something wrong?
Comments
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See my thread on the same -
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I have the same issue. It looks just like the picture you posted.
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Thank for surfacing this issue. It's not one that I've seen before.
I will bring it up first thing tomorrow morning with our engineering teams to triage. I may need to reach out to each of you for additional information.
-Robert Kehrer, sr product manager0 -
Same issue, tried three separate browsers:
- Chrome
- Edge
- Firefox
Same results as posted above, GEDCOM appears to have loaded properly, Named GEDCOM with (1) member appears. When I attempt to view the GEDCOM it provides a greyed out page that flashes brighter and dimmer, with an outline of boxes and fields, but never resolves.
Keep trying, sound like an amazing enhancement, long overdue! BTW, What does CET stand for?
David Walker, Volunteer Researcher
(email removed)
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Original Posterer her. I uploaded a second gedcom to try, and it does the exact same thing as the first one.
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@David.R.Walker Mod note: Community is a public online forum. For your privacy, your question was edited to remove your contact information. Please see the Community Code of Conduct for more details.
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Thank you everyone for reporting this. We have logged a bug against this. It is RSTI-1868. Will keep you posted on a resolution.
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@TBedwell @Larisaedwards @David.R.Walker This discussion has now been merged into:
Please continue to post on this issue and add more clarification to the new discussion above. This discussion will now be closed. Thank you for testing this new product and we value your feedback.
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