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Page Refreshes when I click an Ordinance Icon in Pedigree View

Kenner Tobias Hartman
Kenner Tobias Hartman ✭✭
August 29, 2024 edited September 22, 2024 in Social Groups

Title is self-explanatory. This is the following badge that slides in from the top-right: "An error occurred. Refreshing pedigree."

This is the following error that is printed to the console (ID redacted):

Error: missing id: "XXXX-XXX_XXXX-XXX"; this id was references in a node's parentIds, but no node with that id exists
at Xe (d3-dag.esm.min.js:18:431)
at t (d3-dag.esm.min.js:18:16993)
at $n (dag.js:79:15)
at ri (useSiblingPedigree.ts:556:91)
at Lo (react-dom.production.min.js:170:332)
at useSiblingPedigree.ts:1026:9

Edit:

Doing some more clicking and I got a different error for the missing id: XXXX-XXX_UNKNOWN. This seems to only happen in "Portrait" and not "Landscape"

0

Comments

  • LindaTG
    LindaTG ✭✭✭
    August 29, 2024 edited August 29, 2024

    @Kenner Tobias Hartman

    Thank you for reporting this. I was able to recreate the problem and I will be forwarding it to our engineers. Please watch the Ticket Created section of the Known Issues on the home page of the group to follow the work being done.

    1
  • Kevin Augustus Long
    Kevin Augustus Long ✭✭
    September 2, 2024

    Same error messages occur everytime I click on a temple icon. Also the "Ticket Created" and the Known Issues links state page not found.

    0
  • LindaTG
    LindaTG ✭✭✭
    September 3, 2024

    @Kevin Augustus Long

    Thank you for reporting that the "Ticket Created" and "Known Issues" pages are displaying page not found. This is an issue with the community platform and has been reported.

    1
  • LindaTG
    LindaTG ✭✭✭
    September 12, 2024

    @Kenner Tobias Hartman

    @Kevin Augustus Long

    The "Ticket Created" and "Known Issues" are linked again. The issue with the Ordinance Icon appears to be fixed. Can you both try it again and let me know if you are experiencing any more error messages, please.

    0
  • Kenner Tobias Hartman
    Kenner Tobias Hartman ✭✭
    September 12, 2024

    I have tried it out again, and haven't ran into any problems!

    0
  • LindaTG
    LindaTG ✭✭✭
    September 12, 2024

    @Kenner Tobias Hartman

    Thank you for giving us this feedback! I believe the issue is fixed.

    1
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