Lack of connection
When we are looking at a person's quality score details, and we review the list of items to look at, I am finding that it is very confusing to find the right records in question - this is especially true for marriage licenses if:
1) That one person was married multiple times;
2) That person has multiple sources tied to their marriage(s) because the database is in the system in multiple ways because of various sources. For example, one database is nothing but transcribed information, but a second separate database could have images of the marriage licenses and a transcription.
3) When the system sees parents listed on their children's marriage documents and assigns their child's date of birth to the parent as date that conflicts with the actual birth date of the parent.
It would be most helpful if the help to resolve this told you which record the system views as an issue with consistency. For my 2x great grandparents we are dealing muliple marriages, multiple children marriage and the system doesn't tell me which on it has an issue with.