Should quality score be lowered because of data transcription issues?
I understand that uniformity, weight of evidence and its type, all go into the quality score, but I am struggling with how mistranscribed documents can be held against someone's score.
Then there are cases where the actual originals are misentered into databases, but the original document isn't available for inspection.
In many cases, these things cannot be resolved based on State or Federal laws, and waiting periods for the document cannot be obtained (ex. state-issued birth records, and death records can be next to impossibly hard to get in NYC, but the indexes are considered public records.)
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In my opinion, that's a case when the dismiss button comes in most handy. If we know, with whatever degree of certainty possible, that the index is incorrect, then we can (and should, if I may be so bold) dismiss the conflict.
I like that we now can state a reason for dismissing the conflict. Long before the PQS, I've tried to document those conflicts in the notes. For example, when the birth date on the birth index conflicts with the birth date on the baptismal record, I leave breadcrumbs as to why I've documented one date over the other. And when the index is editable, I take that route, too.
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