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Tab says "Internal Server Error"

BraydenGraves
BraydenGraves ✭✭✭
May 18, 2024 edited July 30, 2024 in Social Groups

When I check the merge analysis, the tab above the search bar always says "Internal Server Error". Despite this, the analysis works just fine as far as I can tell.

It's probably worth noting that I did have it briefly flash an error message once, but then it immediately continued to the analysis.

Tagged:
  • error message
1

Comments

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 18, 2024

    I had occasion to see the tab showing "Internal Server Error" this morning. Wish the option to share screenshots was working!

    I wonder if that is because Merge Analysis is an option within the PQS Labs experiment, and not every feature has been programmed/enabled.

    1
  • roberthparker3
    roberthparker3 ✭✭✭
    May 23, 2024

    If this continues, please share the problematic URL and we'll take a look.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 23, 2024 edited May 23, 2024

    @roberthparker3 I just revisited 2 profiles where I saw the "Internal Server Error" on the tab, but Merge Analysis is not available now on those profiles. Also not showing on several other recent merges. Is Merge Analysis down?

    1
  • roberthparker3
    roberthparker3 ✭✭✭
    May 23, 2024

    The feature is no longer tied to the Profile Quality Score lab, and is now tied to the Merge Analysis View lab.

    Try enabling by visiting https://www.familysearch.org/en/labs/ and let me know if you continue to have problems.

    0
  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    May 24, 2024

    I did enable the new experiment a couple of hours ago but nothing would show up when clicking Merge Analysis. But as of about an hour ago it is working just fine. Looks nice. I really like that you included the Vital Information at time of profile creation section.

    4
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