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Handle GEDCOM upload errors

Randy Wilson
Randy Wilson ✭✭
April 22, 2024 edited October 23 in Social Groups

The first time I tried to upload a GEDCOM file, it had been generated incorrectly and was 0 bytes long. My bad.

But instead of telling me that the upload failed, the upload dialog just spun forever. Since this is a dialog that can indeed take a few minutes, that's a bad time to leave a user hanging.

When I looked at the javascript console, I saw an error message "400 upload failed". But the poor user was never going to be informed of this.

Please make sure that an empty or bogus GEDCOM file upload results in an error message to the user instead of an infinite spinner. Thanks!

Tagged:
  • Uploading Gedcom
0

Comments

  • Always Strange
    Always Strange ✭✭
    April 23, 2024

    Thanks Randy. Will look into this one.

    0
  • R. Clayton Brough
    R. Clayton Brough ✭
    April 25, 2024

    In my recent successful upload of over 45,000 individuals it showed that I had 32 "Upload Errors." How can I view these specific errors and correct and/or delete them?

    0
  • R. Clayton Brough
    R. Clayton Brough ✭
    April 27, 2024 edited October 10, 2024

    I found the listed errors on my CET and resolved them as best as I could. Thank you.

    0
  • Robert Kehrer
    Robert Kehrer ✭✭✭
    April 29, 2024

    Clayton, We have designed a much improved error resolution panel and hope to deploy that in coming months. It will slide in from the right hand side. A users will be able to click each person to jump to them in the tree and resolve the error, while the errors remain visible in the right side panel. Users will also be able to mark errors as resolved and filter to those that have not yet been corrected so they can more easily track progress across work sessions.

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  • Always Strange
    Always Strange ✭✭
    November 12, 2024

    @Randy Wilson The the failed message should be working again.

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  • mynameistk
    mynameistk ✭✭✭
    October 23

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, and we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET. 

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