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Tagging of people in memories is so SLOW!

Kristina Kuhn
Kristina Kuhn ✭
March 22, 2024 edited July 19, 2024 in Social Groups

Trying to click to pyt a box around a face.. and THE trying to click on the appending box to put that person's ID number in... just sits and spins! The browser TIMES OUT and says "not reponding acoss the top" and I click on the "wait". my two choices in the error are to wait, or close the page. It can time out up to THREE times, before finally the cursor will allow me to put the person's I.D. into the box. and then, 2 out of 3 times, it does not recognize that ID is actually a Family Search ID.. and it inserts it as the person's name! and then it asks me to link this new "person" to my tree, at which time I "again" put that same ID into that box, and it finds the person by the actual name.

and all this cycles over and over, if there is more than one person in the photo.

This happens with Chrome AND with MS Edge. I have windows 11 Pro.

Processor 12th Gen Intel(R) Core(TM) i7-1260P  2.10 GHz

Installed RAM 16.0 GB (15.7 GB usable)

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

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