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Tree Option Not Showing-up

SarahWanger
SarahWanger ✭
March 15, 2024 edited May 8, 2024 in Social Groups

Hi,

In all of my other family groups, I have options related to the group tree including copying people into the tree. But in one of my family groups, none of these options show-up including the one to start the tree initially (which I had already done).

The first screenshot below is from the family group with the error. The second screenshot below is from another, working family group; so that the differences can be compared. As a note, there is nothing below the member's name in the first page except the website footer, nothing was cut-off in the screen capture.

image.png image.png

Thanks for your help!

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Comments

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    March 15, 2024 edited March 15, 2024

    The top one looks like a regular family group while the bottom one looks like a shared tree family group. Did you create the top one before the shared trees function was released? Or did you forget to click the check box that you wanted to the group to have a shared tree?

    Screenshot 2024-03-10 at 8.31.27 PM.png

    If you accidentally left that off, you don't get a tree in the group.

    0
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