Home› Groups› Family Group Trees Feedback - Early Access

Family Group Trees Feedback - Early Access

Join

How to get off sibling view and view tree.

Carole McIntyre
Carole McIntyre ✭✭✭
March 3 edited May 8 in Social Groups

Currently I am somehow on sibling view (it flashes brriefly when I click on "view tree)"

It is too fast a flash to access to change.

It then goes directly to the error 500 page.

"An error occurred, refreshing pedigree" flags in and out.

image.png


0

Answers

  • AnneLoForteWillson
    AnneLoForteWillson mod
    March 6 edited March 6

    @Carole McIntyre Yes, that is a known issue that the engineers are working on.

    To work in a different chart format, you can click on the tree name in the upper left-hand corner of your screen and click FamilySearch Tree in the dropdown menu. That will switch you back to the FamilySearch Tree (main public tree) but still in Sibling format.

    image.png


    Next, click on where the Sibling (in progress) title shows and choose Landscape or Portrait. Then you can switch back to your Family Group Tree and you should be able to move around in your family group tree.

    image.png

    The engineers are working hard on fixing this 500 error! Hope they can figure it out soon!

    0
  • AnneLoForteWillson
    AnneLoForteWillson mod
    May 8

    This 500 error has been fixed. If you find it popping up again, please start a new post in this group.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories