Performance and popup

Loren

The new pedigree view seems to be slower than the previous view and too slow for serious use. When clicking on a person to see the popup view with basic details, often it goes to the full person view which is annoying. It even froze when painting the tree. Did anyone else have these issues?

Clif Bergmann

Thanks for the feedback, Loren. There have been intermittent reports from patrons of drastically reduced performance, but without much accompanying information to help us track down a cause. Information such as operating system, browser, browser version, any network or console errors, the action being performed, and how common the problem occurs or specific PIDs the problem occurs for could help us locate a point of failure or weakness and be able to address it much faster.

Anyone who has reproducible steps and environments, please help us help you!

Thanks,

The Developers