New TFH Director/Consultant/Coordinator Needing Help

Shannon Potter Wilcox

This question was asked and I forwarded it to this discussion. Please @mention Brenda M. Lybbert and not me. Thank you. 😊

@Brenda M. Lybbert

Greetings, as a newly called TFH Director/Consultant/Coordinator (I've no idea what my husband and I are supposed be called, as we've heard conflicting answers), we are struggling to get information as to what we need to know to run the center. Ours is not yet set-up. We have equipment stored in our spare bedroom and furniture in our garage. We continue to wait for keys to the building and the room where we will set up the center. It's been months of waiting, and many are doing their best to help, for which we are tremendously grateful.

1) Is there a handbook for how to run a TFH center?

2) I've heard there are reports to send....what reports and too whom? Shouldn't these things be included in a handbook of instruction for a center? Why can't I find such a handbook? I've worked a shift at the neighboring stake's TFH center and was never given instructions, just a key and the time to be there. The consultants in our stake are asking for an orientation meeting to be taught what to do when they work a shift at our center. I've no idea what should be taught. Is there a handbook that has instructions for such a meeting?

3) What else do we need to know?

Any help would be greatly appreciated. I am reaching out to anyone I can think of for assistance. Even if you can send me on to whomever I need to speak with, would be wonderful.

Thank you for your time.

Brenda M. Lybbert

N Tychonievich

@Brenda M. Lybbert Yes, there is help available. If you live in North America, call 1-866-406-1830 and choose Family History Center support (press 5). The folks there can get you registered, answer your questions, and point you to online resources.

Orr Rozi

@Brenda M. Lybbert

This link will take you to a Knowledge Article containing information and links to the Operating Guide and other useful resources. Hope it helps you in your wonderful new calling.

Family History Center Operations Guide • FamilySearch

Sandra Sims Newell

@Brenda M. Lybbert

Congratulations on your new calling Just as a note the correct title for your calling is Stake Temple and Family History Consultant over a Family History Center

There is fantastic information at the Help Center at FamilySearch.org. The title is "Resources for new stake family history consultants."

Also, you may contact the support team at the number referenced above by N Tychonievich.

Have a wonderful time.

MLV2

Make sure your stake clerk enters you in CDOL and LRC, if not already done when you were sustained