Familysearch Helper Resources, FHAR and Messages Questions
Q1. Until a few days ago, as a T&FHC I could "Add Someone" (in the Planner under Helper Resources) so that I became their Familysearch Helper in at least two good ways. One was via sending the new patron an email from me (via Familysearch) and the other was to get the new patron's Familysearch User name and their 5-digit Helper Number. This last way (user name and 5-digit Helper Number) seems to no longer be an option. What happened - that was a great way to become a new patron's Familysearch Helper??
Q2. Our first January 2022 FHAR report says our 4- Generations YTD numbers dropped by 30-40% (this happened to the other wards in our stake too). How can that be?? In all previous reports our 4-Generatins number remained mostly constant.
Q3. Often when I first login to Familysearch there is a small red dot within the "Messages" function. That red dot is supposed to indicate that I have a new message from someone. But when I open my messages (after seeing the red dot) I rarely have a new message. Why is the red dot even showing??
Thanks in advance!!