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Issue with My Contributions > My Changes when switching between trees

Sheryl S
Sheryl S ✭✭✭
10. January in Social Groups

I have had an issue with the data shown when viewing My Contributions > My Changes in different trees:

I am using the Brave Browser on an i7 machine, 16 GB RAM, x64, Windows 11 Home. I was able to produce the same results for #2 and #3 below using Microsoft Edge on the same computer.

  1. On my first instance today viewing the My Changes list for FamilySearch Tree, I was seeing a combination of changes which included all of my FS Tree changes and SOME of my CET changes. When I clicked on the individual I suspected was from my CET and opened them in a new tab, the were indeed in the CET. When I switched trees and then refreshed the page, the incorrect individuals listed below were no longer in the list.
  2. When I use the tree dropdown to switch from the FamilySearch Tree to my United States, Virginia, Middlesex, Enslaved CET, the list populates automatically and seems accurate.
  3. When I use the tree dropdown to switch from my CET to FamilySearch Tree, I have to refresh the page in order to see the correct list of changes for that tree.

If needed for troubleshooting, here are the first 3 individuals who are in my CET but showed up in My Changes for FamilySearch Tree: William H Moody, P4JP-GJL; Lucie Moody, P4J5-2K1; Emma Moody, P4J5-N4J.

As always, thank you for all you are doing for us!

1

Kommentare

  • mynameistk
    mynameistk ✭✭✭
    10. January

    @Sheryl S We really appreciate the amount of time and effort you have put into testing the CET and offering feedback. Keep up the good work! I will add this issue to the list for our engineering team. This type of feedback is vital to the success of CETs.

    1
  • ketherin - FamilySearch c
    ketherin - FamilySearch c ✭✭✭
    29. June

    @Sheryl S Thank you for bringing this to our attention. We appreciate your patience. We’re committed to resolving as many issues as possible and believe this issue has been resolved. We’re closing this discussion for now. If you or others encounter this issue again, please check for an existing discussion or start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.

    Thank you for using user trees.

    0
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