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Unable to upload GEDCOM

Joy Gregg
Joy Gregg ✭
9. November bearbeitet 9. November in Social Groups

I've created the GEDCOM from Ancestry
File size +/- 5MB
Error message is Upload failed. Please try uploading again.
Have tried numerous times.
Any suggestions?

image.png

Getaggt:
  • Uploading Gedcom
1

Antworten

  • Tomie K. Avant
    Tomie K. Avant ✭✭
    11. November bearbeitet 11. November

    @Joy Gregg thank you for agreeing to test CET. For clarification would you post the computer type, operating system, and browser that you are using? Thank you.

    0
  • Always Strange
    Always Strange ✭✭
    11. November

    @Joy Gregg Thank you for reporting this issue. We have assigned this issue to RSTI-1869 and engineers will be reviewing. We may reach out to you to grab your GEDCOM file to test/validate against.

    0
  • Tomie K. Avant
    Tomie K. Avant ✭✭
    12. November bearbeitet 12. November

    image.png

    0
  • Tomie K. Avant
    Tomie K. Avant ✭✭
    20. November

    @Joy Gregg the engineers would need a copy of your GEDCOM file used in the upload. Will you please arranged for us to receive that? Thank you

    0
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