Descendancy View on Helper option

LarryAndrew1

Every since the new Pedigree option has appeared on my screen, I am having problems helping others. Specifically, when I'm using a helper id to help someone and go to descendancy view, nothing shows up on the screen. This only occured recently after the new pedigree option appeared on my screen. I have no idea of the relationship of this problem, but my work with others has been significantly impacted.

LTG50

@LarryAndrew1

Thank you for reporting this. I will forward this to the engineers working on the new Pedigree View for review.

LTG50

@LarryAndrew1 thank you for being so patient.

The engineers have reported back that the issue has been fixed. Please try it again and see if you can view the screen in the Descendancy View.