Comments not always showing

Dennis J Yancey

I am now seeing that the comments on Memories items dont always show.

if I navigate to an ALBUM - and then pick an item from the album - the comments portion of the screen is totally absent

BUT if I navigate to the person a memoy is attached to and THEN click on the items from that perons memories tab - then I do see the COMMENT.

here is an example:
https://www.familysearch.org/photos/gallery/album/1130196

(pick the first item in the album)
no comments viewable

BUT if I go to this person
and click on the Memories tab - (and select the 2nd item) I do see the Comments portion of the screen

https://www.familysearch.org/tree/person/memories/LZ7L-4M1

(I am using a laptop with Windows and using Chrome Browser)

Dennis J Yancey

https://community.familysearch.org/discussion/162066/comments-not-always-showing

also a little weird that in the community - certain FS URL's get hyperlinks attached and others dont (see the origonal post)

AmberML1

@Dennis J Yancey

I played around with this for a bit, and I see what you mean. However, in the first view scenario, the Comments section is there. But it is found in the upper right corner of the screen, in the box that says Information. You'll see the icon for comments with a 1 by it. Clicking that will open a new sidebar to show current comments and add additional comments.

You are correct that they are not displayed the same in these separate viewing experiences. I'll make a note.

And I'm not sure why your link didn't work the first time. I have gone in and edited the link, so it does work.

Thanks for sharing.

Dennis J Yancey

yes - they moved the comments to the upper right information bar.

it used to be that comments just showed - if they were there.

now we have to go looking for a very small icon and click on it - to see what was right in our face before.

I just wish they would make the existence of comments much more obvious and eye-catching.
the comments are being missed by so many people - because they are so easu to miss.

AmberML1

@Dennis J Yancey

Just wanted to let you know, it appears that the "Comments" section for a Memory has permantely moved to the right side-bar, under Information. In no circumstance (that I could find after testing) will it show across the bottom. Yes, this is a change that might not feel ideal, but at least it is now a consistent change.

Thank you.