Can't remove a photo from a story in new memories

MarlenePitman

This is not directly related to the Family Group Tree, but now in Early Access I have to use the new memories feature (or think I do...).

I want to change the photo that appears at the top of one of my stories. In the past I could remove a photo, or add another one easily. This facility isn't available on the new memories (perhaps it is still coming).

Is there a way in the Early Access to use the old Memories functionality. If not, any clues as to when/how I will be able to change the photo attached to a story?

AnneLoForteWillson

Thank you for reporting this error! The product team is working on fixing this.

To go back to the regular Memories process, you can turn off this Family Group Trees experiment if you click on this link https://www.familysearch.org/groups/family?fgt_test=false and you'll again see your Family Group's page. You don't need to do anything else. Just visiting that link will set your user preferences back to "false", or "I don't want to see this experiment anymore."

You will need to go back to the main information page and click the Turn on Early Access button to view your Family Group Trees again.

American Family Historian

Thanks, Marlene, this issue has been fixed and the fix is out now. You should be able to add or remove photos from your stories, as expected. 😀

MarlenePitman

Hmmm, I'm still not seeing it but will keep watching :-)

For the particular story that I'm testing on, I have one photo added. I'm still not seeing any way to remove the photo from that story, and also can't see a way to add further photos to the story (previously available).

AnneLoForteWillson

@MarlenePitman

Clear the cookies from your browser and you will see this fix!

MarlenePitman

OK it's working now, without having to clear anything (perhaps expired with time). Thanks for addressing this issue.