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Uploading Gedcom failure

CampbellTerry
CampbellTerry ✭
Jun 17 日 已編輯 Dec 4 日 於 Social Groups

I have tried to upload my Gedcom file. I received an error measure saying my Gedcom file failed to upload.

I tried to upload again and the message was this gedcom is loaded. Then again an error message saying file failed to load.

I cannot locate any file information.

Could this be because my tree is too large to be uploaded? over 47,000 entries.

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  • mynameistk
    mynameistk ✭✭✭
    Jun 18 日

    @CampbellTerry Thank you for testing early access CET. There is no file size limits to upload a GEDCOM and create a tree. Will you give me more specific information and attach a screenshot of the error message.

    Which 3d party vendor did you use to create your GEDCOM file?

    Which browser/operating system are you using?

    What is the filename of your GEDCOM?

    What is the filename of your CET?

    0
  • mynameistk
    mynameistk ✭✭✭
    Dec 4 日

    @CampbellTerry

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET. 

     

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