Página inicial› Grupos› Updated FamilySearch Catalog Feedback

Updated FamilySearch Catalog Feedback

Participar

Error Message when performing any type of search on the Catalog

NLMartinez
NLMartinez ✭✭✭
March 22 editado April 25 em Social Groups

I always receive this message when performing any type of search in the new catalog. The browser I use is Edge. Note: I have already done all the usual resetting tasks (delete cookies, restart computer, uninstall/reinstall browser, etc., etc.)

image.png
0

Comentários

  • kaden18
    kaden18 ✭
    March 27

    @Nestor Martinez1 Very odd. It works for me on Edge. Have you tried any other browsers?

    I wouldn't think it would be the search since you mentioned it happens regardless which type you try. If it's still not working though, maybe you can post a URL so someone can try the exact same search as you?

    0
  • WillyC
    WillyC ✭
    April 1

    @Nestor Martinez1

    I have same problem using Chrome but it works with Edge.

    0
  • SMiller.nygbs
    SMiller.nygbs ✭
    April 3

    I often get this same error message when trying to use the catalog in Firefox on a PC. Cache has been cleared. Chrome worked with my personal log in.

    0
  • NLMartinez
    NLMartinez ✭✭✭
    April 6

    I tried some of the clearing and resetting tasks again and my searches using Edge are now working.

    0
Esta discussão está fechada.
Clear
No Groups Found

Categorias

  • Todas as salas de discussão