Some people not loading
A couple of days ago I deleted and uploaded my GED from Roots Magic 11.
I played with it, looking at the "differences" that were shown; some were because I need to fix my database (am doing now) but also many people were not uploaded. I have a parent and child or children but no spouse though the spouse and his parents/siblings/grandparents are in my database. What is happening? I have 23,000 people and am overwhelmed by needing to check all of them.
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@Carolyn Gibbons_2 Thank you for continuing to test CET and providing this valuable feedback. Would you please provide a screenshot of a person in RootsMagic along with the name of your GEDCOM file, your CET and the date the CET was created?
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This is not the person I was originally talking about, but he also did not load. I do not know how to give you a screenshot but the information is: Amos Magruder born 21 Mar 1827 Shelby Kentucky, died 29 Feb 1910 Higbee, Howard, Missouri. Son of John Thomas Magruder and Ann Threlkeld. They loaded and all their children except Amos did. My Tree is called Carolyn Nora Watkins Tree. I loaded it 23 Dec 2025. There are others that needed to be edited and some did not load. I had added to the first person I found, but have quit working on the tree for now. I am cleaning up my database and then will try again later, starting all over. There is too much to mess with now until I do get it right in Roots Magic. My GEDcom file was Carolyn.ged
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@Carolyn Gibbons_2 Thank you for the additional information. I have forwarded this issue to the engineering team for further research.
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Carolyn,
This is Robert Kehrer, the sr product manager for this initiative. Could you do a check for me.
Can you search for one or more of these persons by going to the person list, or using the tree search form when searching just your CET and see if the persons are actually in your tree, but may not be showing the relationships you expected? Let me know what you find.
It is rare for a person in a Gedcom to not be created in the new tree when the Gedcom is uploaded. It is much more common that the Parent-Child relationship could not be created. Why? Well, our tree system has some rules that prohibit things like creating a Parent-Child relationship if that would make the parent >110yrs old at the Childs birth…and other such things. Each of these would generate their own error in the list. When this happens, you would go to the couple in the tree and see one of the children "missing". They actually were created, just not hooked up to the parents properly. If this is the case, you can copy the PID for the person who was not connected properly and add them to the relationship manually. I can guide you with that process if that is what you find has happened and you need help.
BTW: Our teams have made some great progress in eliminating many of the upload difference errors that users used to see when we first released this feature (>90%). There are however still some that we are still working on or cannot address.
-Robert0 -
Just searched using the Person List - he is not there.
I also searched the tree and he does not show up.
I looked at the parents' family and he is not there.
Carolyn Gibbons
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Carolyn,
This issues is surfaced to our engineers. They have looked at it and are evaluating what needs to be done. It looks like it might be related to some potentially non-standard disallowed characters present either in the person name or elsewhere. We may be able to recover from this once the characters are filtered out, but your best bet is to not create the missing persons manually and give us some time to add some code to the Gedcom upload process.0 -
Carolyn,
The software engineers have a fix that strips the couple disallowed characters out (typically these things are not usually genealogical in nature). These occurred ~200 times in your Gedcom file. They are deploying the updated code now and believe that they will be able to reprocess the file and create these individuals to your tree. I'll keep you informed.-Robert
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I will not do anything to my CET now. I am in process of updating much of my information and putting in sources as they should be. Seems in the process of moving my database from several platforms which were no longer supported to new ones and finally to Roots Magic, things got lost and changed. I will later take down this CET and put up another one. I was thinking of just putting up a small portion for now for testing. Does that sound like a good idea?
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Carolyn,
Here is my best guidance based on what I know of your situation.
1) Our team feels confident that they will be able to take the Gedcom you uploaded, reprocess it and add in the affected people from the Gedcom to your CET. I'll let you know when that is complete. The last thing we want is for you to feel unable to get into your tree and do real genealogical work on the persons.
2) Our system is crafted to minimize the need of a user to entirely delete their user tree (CET). Ideally a user should never need to do that and we will be discouraging users from doing that. Why? Well, most genealogists understand and want other researchers to see and even build off their good research, especially if your good work is referenced properly. When someone see's your good work and copies some data into their tree, we put in place reference links so they're not "stealing" your work but using and referencing it. Deleting a tree breaks those links and leaves other researchers without a clear provenance for where they obtained the data. It also hits our system hard since it could generate millions of calls to remove tens of thousands of deleted tree persons from the search, match and other systems.
3) We have a better way. You will soon be one of the first to enjoy that better way because you indicated that you use RootsMagic. RootsMagic has publicly stated that they will be supporting the new user trees (CET) enhancements. (for those any other users who are curious, most other leading products are also integrating). Here is how it will work:
A) You go into RootsMagic on your desktop and correct all the data that you've gathered from all your various platforms. Add it all to your RootsMagic database on your desktop.
B) When RootsMagic releases in coming months, update your installed version of RootsMagic to the newest and integrated version. They will be letting users know about this update, so keep your ear to the ground and stay in touch with the company.
C) In the new version of RootsMagic you will be able to get a list of all your user trees (CETs) and select the one that you created on FamilySearch using the RootsMagic Gedcom. RootsMagic will then connect to this user tree (CET) and begin syncing with it and can copy all your changes made on the desktop into the online tree. Any corrections or edits you've made on FamilySearch can also be synced back to the desktop RootsMagic database.
Please let me know if you have any questions.
-Robert0 -
That sounds marvelous! I can hardly wait. I did just now upload a teeny GEDcom of a small portion which I new was done correctly (I hope) as it was done in the past year. Joshua Adam Banks Tree is the name. It had no errors noted (my first GEDcom had multiple errors noted and I didn't know what to do about them.)
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