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User Trees Feedback

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Upload fail

Sandra Bush_2
Sandra Bush_2 ✭
April 9, 2025 in Social Groups

I have tried to upload my GEDCOM file from both Legacy and Ancestry-dot-com. I get this message.

image.png

BUT when I click on View, I get this message.

image.png
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Commenti

  • Robert Kehrer
    Robert Kehrer ✭✭✭
    April 10, 2025

    Sandra, we have software engineers exploring the metrics around how often this happens and categorizing the causes so we can understand them. We hope in coming weeks to better understand the frequency and causes.

    0
  • mynameistk
    mynameistk ✭✭✭
    April 10, 2025

    @Sandra Bush_2 thank you for testing early access CET. As mentioned above, the engineering team is aware of the upload issues and working to recreate and fix them.

    0
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