New Source Linker
I want the new source linker! For about 3 weeks it was fantastic. About a week ago, the new source linker will display for about 3-4 seconds, and then it will go back to the original which is all just letters scrambled together!! Why is this happening? I've stopped using the site which really was fantastic!!!!
Commentaires
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"Just letters scrambled together" is clearly an error state, and not what either version of Source Linker is supposed to be.
Have you done the usual song-and-dance, starting with trying it in a different browser? If it works there, try giving your original browser a few thwacks upside the head: make sure it's up to date, and clear your FS-related browsing history (both cache and cookies).
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I would guess that this has something to do with the announcement that old source linker will be gone for good on May 31. Shifting code around to remove all signs of and access to the old source linker by then could really mess up any parts of the source linker stored by your browser. So, yes, clear cookies, clear caches, close your browser, turn off your computer, then try again.
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Hi @Lynn Sims, if you can provide us with the specifications for the machine you are using (pc/mac, versions, browsers, etc.) we (FamilySearch engineering) can dig in further to this problem and see if we can help out with a fix. Thank you!
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