FamilySearch Center US and Canada Support

Thank you for visiting the FamilySearch Center Support page for the US and Canada.

To contact US and Canada support:

Hours of Operation
Time Zone: MT
Mon - Sat 8 am to 8 pm
Sunday 1 pm - 8 pm
Phone Support: 1-866-406-1830

Email Support:
nasupport@familysearch.org

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This page will not be updated as of March 2026. Please visit us at our new FamilySearch Center Connect page for more information, details and updates!
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FamilySearch Center Connect is a monthly online meeting that provides area-specific guidance and support.

This new format is designed to:

• The information and resources from this community site are now available at FamilySearch Help and Learning Resources.
• Provide a consistent, predictable meeting structure supported by FamilySearch.
• Deliver current and accurate information.
• Strengthen collaboration across centers.
• Ensure content is relevant to each Area's needs.
• One Monthly Meeting per Area: Combining updates, training, technical support, and coordinator discussions into one comprehensive session.
• Geographically Organized Sessions: Tailored to the unique needs of each Area, allowing for more meaningful participation. Note: If you miss or can not attend your assigned meeting time, please feel free to join another session. See also the summary of meeting notes, including the compiled questions and answers from each session, in the Announcements section of this community page.
• Focused Content: Covering technology, operations, best practices, and collaboration.
• Community Connection: Opportunities to share experiences, ask questions, and support one another.

For meeting dates and times, please visit our new FamilySearch Center Connect page.


Email your questions or comments to:

Center-Connect@FamilySearch.org

Quick links for information for your FamilySearch Center

Are now available on FamilySearch Help and Learning Resources

• #English #NorthAmerica #Internal