FamilySearch Center US and Canada Support
Thank you for visiting the FamilySearch Center Support page for the US and Canada.
To contact US and Canada support:
Hours of Operation
Time Zone: MT
Mon - Sat 8 am to 8 pm
Sunday 1 pm - 8 pm
Phone Support: 1-866-406-1830
Email Support:
nasupport@familysearch.org
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This page will not be updated as of March 2026. Please visit us at our new FamilySearch Center Connect page for more information, details and updates!
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FamilySearch Center Connect is a monthly online meeting that provides area-specific guidance and support.
This new format is designed to:
- The information and resources from this community site are now available at FamilySearch Help and Learning Resources.
- Provide a consistent, predictable meeting structure supported by FamilySearch.
- Deliver current and accurate information.
- Strengthen collaboration across centers.
- Ensure content is relevant to each Area's needs.
- One Monthly Meeting per Area: Combining updates, training, technical support, and coordinator discussions into one comprehensive session.
- Geographically Organized Sessions: Tailored to the unique needs of each Area, allowing for more meaningful participation. Note: If you miss or can not attend your assigned meeting time, please feel free to join another session. See also the summary of meeting notes, including the compiled questions and answers from each session, in the Announcements section of this community page.
- Focused Content: Covering technology, operations, best practices, and collaboration.
- Community Connection: Opportunities to share experiences, ask questions, and support one another.
Date and Time: Meeting times are listed in Mountain Time. Please convert to your Local Time Zone so you are on time for your Area. These Meetings are live only. There is no recording or transcript available either before or after the meeting.
Click here when it is time to join your FamilySearch Center Connect Meeting.
Center Connect Meeting Day and Time for Each Area
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US Southeast | AL, AR, FL, GA, KY, LA, MO, MS, NC, SC, TN | 2nd Thursday | 5:00 PM MT |
US Central | CO, ID, IL, IA, KS, MN, MT, NE, ND, SD, WI, WY | 2nd Thursday | 7:00 PM MT |
US Utah | UT | 3rd Thursday | 7:00 PM MT |
Canada | All provinces | 3rd Thursday | 5:00 PM MT |
US West | AK, CA, HI, OR, WA | 3rd Thursday | 9:00 PM MT |
US Northeast | CT, DE, IN, ME, MD, MA, MI, NH, NJ, NY, OH, PA, RI, VT, VA, DC, WV | 4th Thursday | 5:00 PM MT |
US Southwest | AZ, NV, NM, OK, TX | 4th Thursday | 7:00 PM MT |
Note: Dates and times may be adjusted for holidays or area-specific needs.
Email your questions or comments to:
Center-Connect@FamilySearch.org
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Quick links for information for your FamilySearch Center
Are now available on FamilySearch Help and Learning Resources
- #English #NorthAmerica #Internal
Announcements
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FamilySearch Center Connect WebsiteDirect Link: https://www.familysearch.org/en/fieldops/familysearch-center-connect Normal recommend…Announcement 152 views 1 comment 2 points Most recent by Ken Richins - US and Canada FSCS Missionary Lead
