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FamilySearch Center Coordinators and Staff

Need help with FamilySearch's equipment, software, policies, or operations during business hours? Contact our support team.

Our support team can assist you live from 8 a.m. to 8 p.m. Mountain Time, Monday through Saturday. On Sundays, you can reach us from 1 p.m. to 8 p.m. To contact our support team, dial 1-866-406-1830 and select option 5 for "FamilySearch Center Support."

You can easily find answers to your queries by visiting the links below, which we suggest bookmarking for future reference.

  • FamilySearch Help and Learning Center
  • FamilySearch Center Learning Resources
    • FamilySearch Center Operations Guide
    • FamilySearch Center Tools
    • FamilySearch Center (Purchased Equipment)
    • FamilySearch Center Coordinator
  • General Handbook of Instruction Section 25
  • Resources for a new stake FamilySearch center coordinator
    • FamilySearch Logo USB Drives
  • What is available in the FamilySearch Center Portal
  • FamilySearch Blog (What's new or changed in FamilySearch)
  • The ChromeOS Flex Help Guide
    • The ChromeOS Flex Help Guide V3.PDF
    • Chrome OS Community Shared Training

FamilySearch Centers in North America are supported by monthly online meetings called "Tech Talk" and "Center Chatter." These meetings provide valuable information and support and begin at 7:00 pm in the Eastern, Pacific, and Hawaiian time zones.

  • The "Tech Talk" meeting is on the 1st Wednesday of each month.
  • The "Center Chatter" meeting is on the 3rd Wednesday of each month.

Guests can quickly join meetings by clicking the links on the appropriate day and time.

Please review these: 2025 Temple and Family History Leadership Instruction and Handout.
2025 Family History Department Leadership Roundtable.

#English #North America #Internal

Owner: SystemLeaders: Diane Manley, Ken Richins - NA FSCS Specialty Lead, Todd E. Wolfe, Jerry D. Barrett, Daniel C Scott, System, jbuckaroo, Darryl Meyer, C.B.6565, ArthurNCreated on January 25, 20212381 membersPrivacy: Public
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Announcements

  • Eithernet VS WiFi in FamilySearch Center Computers and Printers
    Two identical computers in the same room with fiberoptic gigabit from major ISP and WIFI Access poi…
    Announcement 235 views 2 comments 4 points Most recent by Ken Richins - NA FSCS Specialty Lead March 20Social Groups
  • Regarding sign changes for local FamilySearch Centers
    There is no mandate or plan from the Church or FamilySearch to do anything other than replace the o…
    Announcement Closed 630 views 1 comment 2 points Most recent by Jon W. Thomas October 16, 2023Social Groups

Posts

  • Monthly Reports
    35 views 2 comments 0 points Most recent by Ken Richins - NA FSCS Specialty Lead 3:09PMSocial Groups
  • signage shop
    51 views 2 comments 0 points Most recent by DarelynGuinn June 12Social Groups
  • Editing Center Tools
    92 views 6 comments 0 points Most recent by bnajar June 11Social Groups
  • Center Details no longer accessible
    63 views 3 comments 0 points Most recent by bnajar June 11Social Groups
  • Books in the center
    48 views 1 comment 0 points Most recent by faunt95 June 6Social Groups
  • Are Monthly Reports Still Needed
    276 views 8 comments 0 points Most recent by jbuckaroo May 29Social Groups
  • Computers running Chrome Flex will not shut down
    Answered ✓ 123 views 6 comments 0 points Most recent by jbuckaroo May 26Social Groups
  • Computers and printers shown for my center are incorrect. Does this matter
    68 views 2 comments 0 points Most recent by jbuckaroo May 26Social Groups
  • broken link/RootsMagic link
    41 views 2 comments 0 points Most recent by Quint Hurst May 25Social Groups
  • Access portal images from Patron laptop
    152 views 16 comments 0 points Most recent by Gwyn Gamsby May 22Social Groups
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Members

Diane ManleyKen Richins - NA FSCS Specialty LeadTodd E. WolfeJerry D. BarrettDaniel C ScottSystemjbuckarooDarryl MeyerC.B.6565ArthurNcarolannmoore1Carol Lou HillTM WellsNeufield MCarterNelsonArthur1Thomas Lee NixonDean PayneYvonneGibbon1Branch, Kevin William1CFitzgarraldBruce WilkinsondianekayCookeWilliamB1scraasveld1.5252868432057244E12michaelwalker3Laura Collier2591Larry HudginsEKaszynskiSilgueroIda1DavidFort1Chris MarshJulie Ann Moyle Smithsnowd1.5275330626170557E12carolrotto1engstromde1.5276503647508652E12Tamara StevensonWallace W CarrollJudieKing1Miles A MeyerAll Members
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