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FamilySearch Center Coordinators and Staff


Need help with FamilySearch's equipment, software, policies, or operations? Contact our support team.

Our support team can assist you live from 8 a.m. to 8 p.m. Mountain Time, Monday through Saturday. On Sundays, you can reach us from 1 p.m. to 8 p.m. To contact our support team, dial 1-866-406-1830 and select option 5 for "FamilySearch Center Support."

After hours, you can email us at nasupport@familysearch.org

You can easily find answers to your queries by visiting the links below, which we suggest bookmarking for future reference.

  • FamilySearch Help and Learning Center
  • FamilySearch Center Learning Resources
    • FamilySearch Center Operations Guide
    • FamilySearch Center Tools
    • FamilySearch Center (Purchased Equipment)
    • FamilySearch Center Coordinator
  • General Handbook of Instruction Section 25
  • Resources for a new stake FamilySearch center coordinator
    • FamilySearch Logo USB Drives
  • What is available in the FamilySearch Center Portal
  • FamilySearch Blog (What's new or changed in FamilySearch)
  • The ChromeOS Flex Help Guide
    • The ChromeOS Flex Help Guide V3.PDF
    • Chrome OS Community Shared Training

FamilySearch Centers in North America are supported by monthly online meetings called "Tech Talk" and "Center Chatter." These meetings provide valuable information and support and begin at 7:00 pm in the Eastern, Pacific, and Hawaiian time zones. When using a browser to join a Teams meeting, you need to "Always Allow" audio and video in the browser so that you can use your microphone to speak during the meeting.

  • The "Tech Talk" meeting is on the 1st Wednesday of each month.
  • The "Center Chatter" meeting is on the 3rd Wednesday of each month.

Guests can quickly join meetings by clicking the links on the appropriate day and time.

Please review these: 2025 Temple and Family History Leadership Instruction and Handout.
2025 Family History Department Leadership Roundtable.

#English #North America #Internal

Owner: SystemLeaders: Diane Manley, Ken Richins - NA FSCS Specialty Lead, Todd E. Wolfe, Jerry D. Barrett, Daniel C Scott, System, jbuckaroo, Darryl Meyer, C.B.6565, ArthurNCreated on January 25, 20212398 membersPrivacy: Public
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Announcements

  • Regarding sign changes for local FamilySearch Centers
    There is no mandate or plan from the Church or FamilySearch to do anything other than replace the o…
    Announcement Closed 663 views 1 comment 2 points Most recent by Jon W. Thomas October 16, 2023Social Groups

Posts

  • Editing Center Tools
    136 views 9 comments 0 points Most recent by DEBassett570314 July 3Social Groups
  • Start up pages go away sometimes
    58 views 3 comments 0 points Most recent by don_kimball June 30Social Groups
  • Computers running Chrome Flex will not shut down
    Answered ✓ 147 views 7 comments 0 points Most recent by Ken Richins - NA FSCS Specialty Lead June 29Social Groups
  • Books in the center
    88 views 2 comments 0 points Most recent by Ken Richins - NA FSCS Specialty Lead June 29Social Groups
  • Chrome OS Launcher icon
    38 views 1 comment 0 points Most recent by Ken Richins - NA FSCS Specialty Lead June 29Social Groups
  • Center Details no longer accessible
    105 views 4 comments 0 points Most recent by Pamela Nunokawa June 19Social Groups
  • Monthly Reports
    90 views 2 comments 0 points Most recent by Ken Richins - NA FSCS Specialty Lead June 17Social Groups
  • signage shop
    81 views 2 comments 0 points Most recent by DarelynGuinn June 12Social Groups
  • Are Monthly Reports Still Needed
    309 views 8 comments 0 points Most recent by jbuckaroo May 29Social Groups
  • Computers and printers shown for my center are incorrect. Does this matter
    81 views 2 comments 0 points Most recent by jbuckaroo May 26Social Groups
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Diane ManleyKen Richins - NA FSCS Specialty LeadTodd E. WolfeJerry D. BarrettDaniel C ScottSystemjbuckarooDarryl MeyerC.B.6565ArthurNcarolannmoore1Carol Lou HillTM WellsNeufield MCarterNelsonArthur1Thomas Lee NixonDean PayneYvonneGibbon1Branch, Kevin William1CFitzgarraldBruce WilkinsondianekayCookeWilliamB1scraasveld1.5252868432057244E12michaelwalker3Laura Collier2591Larry HudginsEKaszynskiSilgueroIda1DavidFort1Chris MarshJulie Ann Moyle Smithsnowd1.5275330626170557E12carolrotto1engstromde1.5276503647508652E12Tamara StevensonWallace W CarrollJudieKing1Miles A MeyerAll Members
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