FamilySearch Center Coordinators and Staff

Need help with FamilySearch's equipment, software, policies, or operations? Contact our support team.

Our support team can assist you live from 8 a.m. to 8 p.m. Mountain Time, Monday through Saturday. On Sundays, you can reach us from 1 p.m. to 8 p.m. To contact our support team, dial 1-866-406-1830 and select option 5 for "FamilySearch Center Support."

After hours, you can email us at nasupport@familysearch.org

You can easily find answers to your queries by visiting the links below, which we suggest bookmarking for future reference.

• FamilySearch Help and Learning Center
• FamilySearch Center Learning Resources
  • FamilySearch Center Operations Guide
  • FamilySearch Center Tools
  • FamilySearch Center (Purchased Equipment)
  • FamilySearch Center Coordinator
• General Handbook of Instruction Section 25
• Resources for a new stake FamilySearch center coordinator
  • FamilySearch Logo USB Drives
• What is available in the FamilySearch Center Portal
• FamilySearch Blog (What's new or changed in FamilySearch)
• The ChromeOS Flex Help Guide
  • The ChromeOS Flex Help Guide V3.PDF
  • Chrome OS Community Shared Training

FamilySearch Centers in North America are supported by monthly online meetings called "Tech Talk" and "Center Chatter." These meetings provide valuable information and support and begin at 7:00 pm in the Eastern, Pacific, and Hawaiian time zones. When using a browser to join a Teams meeting, you need to "Always Allow" audio and video in the browser so that you can use your microphone to speak during the meeting.

• The "Tech Talk" meeting is on the 1st Wednesday of each month.
• The "Center Chatter" meeting is on the 3rd Wednesday of each month.

Guests can quickly join meetings by clicking the links on the appropriate day and time.

Please review these: 2025 Temple and Family History Leadership Instruction and Handout.
2025 Family History Department Leadership Roundtable.

#English #North America #Internal