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guy_przytula
guy_przytula ✭✭
February 20 edited October 22 in Social Groups

i uploaded the ged file. requested the starting person

now i see the tree, just with this person. in the gedfile she has a husband - children - parents -grandparents….

why are these not shown after load of the gedfile

regards, Guy

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Comments

  • guy_przytula
    guy_przytula ✭✭
    February 20

    and i want to add the spouse manually, but in that case I have to provide all data again that was already available in gedfile.

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  • mynameistk
    mynameistk ✭✭✭
    February 21

    @guy_przytula Thank you for testing early release CET. Can you tell me which operating system and browser you are using and how large your ged file is? How many people are in the ged?

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  • guy_przytula
    guy_przytula ✭✭
    March 13

    windows 11 - firefox browser

    1.4 mb 5725 persons

    best regards, Guy

    0
  • mynameistk
    mynameistk ✭✭✭
    March 17

    @guy_przytula Thank you for that additional information. Will you also please provide the PID of a deceased person with this error?

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  • guy_przytula
    guy_przytula ✭✭
    March 26 edited March 26

    there is no error - after the upload of the gedfile, in your tree, you see only 1 person

    2025-03-26_11h45_08.png 2025-03-26_11h44_53.png
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  • mynameistk
    mynameistk ✭✭✭
    March 26

    @guy_przytula The engineers have your information about this bug and will be looking into the issue. Thank you again for testing CET and sending your feedback to us.

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  • mynameistk
    mynameistk ✭✭✭
    October 22

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, and we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET. 

    0
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