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Upload failure from Find My Past

Adrian Clark
Adrian Clark ✭
June 27 edited October 23 in Social Groups

I tried to upload a tree from Find My Past which was called FMP Tree 270625 and saved in 'My Downloads' It has about 3400 names. On trying to upload it I named it as FMP Clark Tree 270625. I get a message 'Uploading Gedcom. This could take a few minutes.' after about 2 minutes I get an error message 'Tree upload error there was an error creating this tree'. When I go back to the CET Screen it says

FMP Clark Tree 270625

Upload Failed. Please try uploading again. I have tried this a couple of times using different names for the tree and also tried it with an earlier GEDCOM backup of Find my past and each time the same error occurs.

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Comments

  • mynameistk
    mynameistk ✭✭✭
    June 30 edited June 30

    @Adrian Clark Thank you for testing early access CET and providing feedback. I have passed this information on to the engineering team. Would you please tell us what date you attempted to upload your GEDCOM file? Would you try creating a new GEDCOM file and a new CET with a unique name, please?

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  • Adrian Clark
    Adrian Clark ✭
    July 7

    I have tried today to reload my findmypast Gedcom and again it fails after a couple of minutes with the attached error. I gave it a unique name but you just get the message 'Tree upload error' 'There was an an error creating this tree' which is a slightly different error message to the original one.

    Screenshot 2025-07-07 at 09-32-21 CETs.png
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  • mynameistk
    mynameistk ✭✭✭
    July 7

    @Adrian Clark - I have a question. Did you "reload" the same GEDCOM from Find My Past or did you create a new GEDCOM file and upload that into a new CET?

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  • mynameistk
    mynameistk ✭✭✭
    October 23

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET. 

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