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Ancestry GEDCOM upload was successful, but not visible

Brian Smarker
Brian Smarker ✭
June 18 edited October 23 in Social Groups

After a 'successful' overnight Ancestry GEDCOM upload that had nearly 30k individuals, only 14k showed in the count. The starting person was set as myself, but none of the other 14k individuals showed up on my tree. Am I missing something?

Tagged:
  • Ancestry to FamilySearch data transfer issue
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Answers

  • mynameistk
    mynameistk ✭✭✭
    June 18 edited June 20

    @Brian Smarker Thank you for testing early access CET. Did you look at the GEDCOM file to verify that it had all 30k individuals?

    What is the name of your GEDCOM file? What is the name of your CET? What date was the GEDCOM uploaded?

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  • mynameistk
    mynameistk ✭✭✭
    October 23

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET. 

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