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AI Enhanced Help Center Searches, Ask A Help Chatbot, AI Research Assistant

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Full Text Search

Mark McKenzie_1
Mark McKenzie_1 ✭✭✭
April 14 in Social Groups

I was pleasantly surprised to see Full Text Search listed under 'All Sources'. It would be more helpful however, if the link provided would take you to a Full Text Search results url and not the 'basic' image url. Need something to indicate how the Full Text Search query was built which generated the results list [Keywords, Filters, etc]

That all might be a bit complicated to pull off at this point in the development process, but a worthy goal as the transcript is nice to have along with the clues to build my own Full Text Search query

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  • Mark McKenzie_1
    Mark McKenzie_1 ✭✭✭
    April 14

    And on this same topic…. Can someone provide some details about the 'under the hood' operation when it comes to how AI and Full Text search work together? Knowing a little more will improve our feedback when it comes to what we do and do not see in the way of results.

    I am a little concerned about how automated this may be as my experience is that Full Text Search results are very sensitive to how you build a query

    Looking forward to seeing this mature. If done right, this can really be fruitful…

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