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Problema para que los participantes vean el arbol

Elisa Coquet
Elisa Coquet ✭✭
November 1, 2024 edited March 25 in Social Groups

Mandé la invitación a 2 de mis hijos al grupo pero ellos no pueden acceder se queda cargando

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    November 7, 2024

    Google Translate:

    Problem for participants to see the tree

    I sent the invitation to 2 of my children to the group but they cannot access it, it keeps loading.

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    November 14, 2024

    @Elisa Coquet Is this still occurring? Have your children been able to access the group now? If not, please tell us which operating system your computer has and what browser you are using. Can you also tell us what operating system and browser your children are using to access the Family Group Tree?

    Google Translate:

    ¿Esto sigue ocurriendo? ¿Tus hijos ya han podido acceder al grupo? En caso contrario, indíquenos qué sistema operativo tiene su computadora y qué navegador está utilizando. ¿Puede decirnos también qué sistema operativo y navegador utilizan sus hijos para acceder al Árbol del grupo familiar?

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  • Elisa Coquet
    Elisa Coquet ✭✭
    November 14, 2024

    Buen día, aún no puede acceder una de ellas desconozco el sistema operativo que tiene le voy a preguntar y le informo

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    February 18

    @Elisa Coquet Were able to find out the operating systems for your children? Are they able to access the Family Group Tree now?

    Google Translate to Spanish:

    ¿Pudiste descubrir los sistemas operativos de tus hijos? ¿Pueden acceder al Árbol del grupo familiar ahora?

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    March 25

    @Elisa Coquet I haven't heard back from you about this. I interpret this to mean that you have resolved this issue and I am closing this post. If you are still having issues, please start a new post in this group.

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