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Upload fail

David Dew
David Dew ✭
March 4 edited May 17 in Social Groups

I have tried several times to upload a GED file and get error message of

Upload Failed. Please try uploading again.

The file is from FTM 2019 also from Ancestry.

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Comments

  • mynameistk
    mynameistk ✭✭✭
    March 19

    @David Dew Thank you for agreeing to test early access CET and providing feedback. Would you tell me which operating system and browser you are using? I will add this issue to the engineer's list.

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  • brandy halman
    brandy halman ✭
    March 20

    I to am having the same issue. I have tried multiple times to upload my gedcom from ancestory as well as Family Tree Maker 2019. Google Chrome, Windows 11-pro

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  • mynameistk
    mynameistk ✭✭✭
    March 20 edited March 20

    @brandy halman And, thank you for testing early access CET and providing feedback. Would you please offer additional information and it will be added to the Engineer's report? How many persons are in your GEDCOM file? Please send a screenshot of the error message you receive. Thank you, again.

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  • mynameistk
    mynameistk ✭✭✭
    May 2

    @brandy halman I have not found any additional feedback from you. I will consider this matter resolved on May 5, 2025. After that time, please start a new discussion with any issues you might have.

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  • mynameistk
    mynameistk ✭✭✭
    October 15

    @brandy halman

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, but unfortunately, the report did not include enough information for us to investigate further. Since no additional details were provided, we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.

    Thank you for using CET.

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