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daughter-in-law can't see pedigree on our family group

SandraLatham
SandraLatham ✭
March 10 in Social Groups

This is the message she gets when she tries to view the family group pedigree.

Screenshot 2025-03-10 134229.png

She was added to the family group tree by her husband, my son. I created the family group and invited her. She can see the family group profile page but not the pedigree.

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Comments

  • SandraLatham
    SandraLatham ✭
    March 11

    Chat Bot found my answer for anyone else having the same problem. My son added her profile with no identifying information other than her name. After I added her birth date and place to her profile on the group tree, then deleted her from our group, and invited her again, she accepted and can see the group tree.

    Thanks, Chat bot

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  • SandraLatham
    SandraLatham ✭
    March 11

    It would be nice to include this step in the instructions

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  • AnneLoForteWillson
    AnneLoForteWillson mod
    March 14

    @SandraLatham Yes, the system does not always find a match for information in the family group tree profile and the user's account settings. We are working on this process.

    1
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