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Glitch switching from CET to FamilySearch while I'm typing

Julie Cabitto
Julie Cabitto ✭✭
February 3 edited October 24 in Social Groups

Hi,

I had my CET open, then clicked to "add an unconnected person". I just typed in his name and location. Then the page opened up into FamilySearch. So I thought I created a duplicate in FamilySearch. I reopened my CET, typed his name again, and it created the person in FamilySearch a second time. I typed the name in from me tree, but ended up in FamilySearch. I did a search and saw these people were added afterall, but I got confused because each time I added a person, instead of seeing the name of my tree, it ended up being the collaborative FamilySearch tree, and I could see the ordinances tab. I had no other windows or tabs open while trying to add someone to my CET. Today is the first time I've run into this. Thank you for the help. I love CET's!

CET 1.png CET 2.png CET 3.png

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Comments

  • mynameistk
    mynameistk ✭✭✭
    February 4

    @Julie Cabitto Thank you for testing early access CET and offering feedback. I will send this issue to the engineers. Would you tell me which operating system and browser you are using?

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  • Julie Cabitto
    Julie Cabitto ✭✭
    February 4

    Thank you! I am using windows 11, firefox

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  • mynameistk
    mynameistk ✭✭✭
    February 16

    @Julie Cabitto Please provide about 3 names and PID's for specific persons in your tree that are having this issue. Thank you for your assistance and feedback.

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  • mynameistk
    mynameistk ✭✭✭
    March 7

    @Julie Cabitto Again, thank you for your feedback and testing early access CET. Will you also give us the PID of the CET person created?

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  • Julie Cabitto
    Julie Cabitto ✭✭
    March 8

    Apologies I missed your first message. I'm no longer having the problem, just did that one day. I was in my CET tree then clicked to add an unconnected person. I added Thomas McDaniel https://www.familysearch.org/en/tree/person/details/PMGS-5VX. But it ended up in the FamilySearch tree. I tried again, I went to my CET, tried to add Thomas McDaniel, but instead it saved another Thomas to the FamilySearch tree. PMGS-C5Q. Then I tried to add Crawford McDaniel, it too ended up in the FamilySearch tree, PMGS-HWF, so I stopped. These men were already in FamilySearch. I was just adding their name, then about to attach records that would have added their birth year.

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  • mynameistk
    mynameistk ✭✭✭
    March 8

    @Julie Cabitto Thank you for the updated information. If you have since created these persons in your CET, would you please list those PIDs as well? Thank you, again.

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  • mynameistk
    mynameistk ✭✭✭
    October 24

    Thank you for bringing this to our attention. We’re committed to resolving as many issues as possible, and we’re closing this discussion for now. If you or others encounter this issue again, please start a new discussion and include relevant information such as your operating system, browser, URLs, and screenshots if available.  

    We appreciate your support and engagement. Please don’t hesitate to reach out with any future questions or concerns.  

    Thank you for using CET.

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