Family groups and family tree are not loading.
My family group doesn't open on PC. Screenshot attached.
Other family members can't open the group on PC either. However, everything opens fine on the phone.
I checked it on PC through Chrome and Edge. Both browsers have the same problem. Please help me solve this problem on PC.
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I found out that the family group does not open for any of the members. Everyone only sees a blank loading page. Please help me get access to the group back.
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@michael.adams This is strange. It is not something that has been reported before. Did it start behaving this way in the middle of something that you were working on or did you first see it when starting work for a day?
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@AnneLoForteWillson thanks for the answer!
I think I found the cause of the problem. Some elements of the FamilySearch website are blocked in Central Europe. Although before that everything loaded without problems. I realized that the problem can be solved by changing the IP address to another country. It is really strange that some elements of the FamilySearch website are blocked.
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